Effective Date: Jan 1st, 2025

Welcome to Nueva Vida Doula Services ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website ("Website") and services. By using our Website or services, you agree to these Terms. If you do not agree, please do not use our Website or services.

1. Use of the Website

a. Eligibility

You must be at least 18 years old to use our Website and services. By using our Website, you represent that you meet this age requirement.

b. Prohibited Conduct

You agree not to:

• Use the Website for unlawful purposes.

• Upload or transmit any viruses, malware, or other harmful content.

• Attempt to gain unauthorized access to the Website or its systems.

• Interfere with the Website's functionality or security.

2. Services Offered

Nueva Vida Doula Services provides prenatal, birth, and postpartum care, as well as related services. All services are subject to availability and may vary depending on location and eligibility requirements. We reserve the right to modify or discontinue any services without prior notice.

3. Appointments and Payments

a. Scheduling

Appointments can be scheduled through our Website or by contacting us directly. Please note that appointment availability may be limited.

b. Payment Terms

• Payment is due at the time of booking or as otherwise agreed.

• We accept payments via credit card, debit card, or applicable health insurance plans.

• All fees are non-refundable unless explicitly stated otherwise.

c. Cancellation Policy

• Cancellations must be made at least 24 hours before your scheduled appointment to avoid fees.

• Late cancellations or missed appointments may result in a cancellation fee.

4. Health and Safety

By using our services, you acknowledge and agree that:

• Our doulas are not medical professionals and do not provide medical advice, diagnosis, or treatment.

• You should consult your healthcare provider for any medical concerns.

• You are responsible for informing us of any relevant health conditions.

5. Intellectual Property

All content on our Website, including text, images, logos, and design, is the property of Nueva Vida Doula Services and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works of our content without prior written permission.

6. Limitation of Liability

To the fullest extent permitted by law:

• Nueva Vida Doula Services is not liable for any indirect, incidental, or consequential damages arising from your use of our Website or services.

• Our total liability for any claims relating to our services is limited to the amount you paid for the service in question.

7. Indemnification

You agree to indemnify and hold harmless Nueva Vida Doula Services, its employees, and affiliates from any claims, damages, or expenses arising from your use of our Website or services.

8. Third-Party Links

Our Website may include links to third-party websites. These links are provided for your convenience, and we do not endorse or assume responsibility for the content or practices of these websites.

9. Termination

We reserve the right to terminate or suspend your access to our Website and services at our discretion, without notice, for any violation of these Terms or other lawful reasons.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be effective when posted on this page with an updated effective date. Your continued use of our Website or services constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Nueva Vida Doula Services
Email: info@nuevavidadoula.com
Phone: (707) 809-5859
Website: www.nuevavidadoula.com

By using our Website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.